Shipping & Returns
Shipping Information
Shipping is free to the contiguous United States. Please contact us with address for white glove delivery service if address is within 40 miles. White glove treatment means we set it up where you want it. All furniture will be inspected by purchaser at delivery for any defects and approval obtained. Please note that for out of area delivery: Our items are made of heavy materials and will be delivered to destination address curbside. It may require more than one person to move into place once it has arrived.
Returns & Exchanges FAQ's
Because every piece of Anvil & Oak furniture is custom built and/or finished to order and therefore is not re-sellable by Anvil & Oak, our return policy only covers product defects noted on delivery and inaccurate orders. In the rare event that your order is built inaccurately or has a defect, Anvil & Oak will replace the furniture and correct the issue.
Our furniture is built from solid wood and steel that is distressed and has a reclaimed look. Our finishes are applied by brush. Any characteristics of handmade furniture should not be considered defects.
In the rare event that your furniture is damaged in transit, Anvil & Oak will correct the issue at no additional charge as long as the damage is properly noted upon delivery.
If you have any questions concerning our refund policy, please call or email us.